Cancellation Policy

Algarve Shuttle Transfers – Cancellation Policy
Part of the Algarve Online Group

1. General
This Cancellation Policy outlines the terms under which bookings with Algarve Shuttle Transfers may be canceled, modified, or refunded. By confirming a booking, you agree to the conditions described below.

2. Free Cancellation
Cancellations made more than 48 hours before the scheduled pickup time are eligible for a full refund, with no cancellation fees applied.

3. Late Cancellations
Cancellations made within 24 hours of the scheduled pickup time are subjected to a 100% cancellation fee, and no refund to be issued.

4. No-Show Policy
If the passenger does not appear at the agreed pickup location within the allocated waiting time, the booking will be considered a no-show, and the full amount will be charged.

5. Amendments to Bookings
Changes to bookings (including date, time, pickup/drop-off location, or passenger details) must be requested as early as possible. While we will do our best to accommodate changes, they are subject to availability and may incur additional costs.

6. Flight Delays & Disruptions
For airport transfers, we monitor flight arrivals when correct flight details are provided. In case of delays, your pickup time will be adjusted accordingly at no extra charge.

If a flight is canceled, customers must inform us as soon as possible to reschedule or request a refund.

7. Refund Process
Approved refunds will be processed using the original payment method within a reasonable timeframe. Processing times may vary depending on your payment provider.

8. Force Majeure
Algarve Shuttle Transfers is not liable for cancellations or disruptions caused by events beyond our control, including but not limited to extreme weather, natural disasters, strikes, or road closures.

9. Contact for Cancellations
To cancel or modify your booking, please contact us as soon as possible:

Email: [email protected]
Phone: +351 934 702 732 (Whatsapp)

Algarve Shuttle Transfers – Flexible Travel You Can Trust.